The reason to have the pause on exit int he troubleshooting step is to watch the web page and find the exact error so the issue can be fixed.
Please visit Remote Support
- Allow the Java install
- Accept the Disclaimer
- Enter Your Details
- Press Submit
This will put you in queue and a support person will port into your system. The quicker you do this the better since we will have someone in there for about 15 minutes










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