How do I cancel?
Should you wish to cancel your Sick Marketing service, please follow the directions below:

If you ordered through Plimus
You will need to cancel with Plimus , you can do so by visiting this URL: http://home.plimus.com/ecommerce/buyers/buyers-support

If you ordered through Paypal
If you ordered directly through Paypal just press this button


How can I request a refund and get my money back?
Our refund policy guarantees that you are eligible for a refund within 30 days from the date of purchase when your request meets the conditions below:

Full refunds will be processed in the following cases:

  • If you accidentally bought the software more than once.
  • When your credit card was used to place the order without your permission.
  • When you experience problems using our products which remain unresolved after you have followed our instructions exactly .
  • When you encounter an error which is preventing you from using our software properly, and we are unable to correct the error within an acceptable period of time.

Notes: In this case, the refund is only available after we receive detailed information about your error, requested by our support staff, such as screen shots of error messages, log files, detailed descriptions of your actions, file samples, etc.

Refund request will be declined in the following cases:

  • When the refund request reaches us after 30 days of the original purchase.
  • When you do not reply to our email and confirm your request within 14 days of the original refund request.
  • When you demand a refund immediately after purchasing the software. Please use the FREE Trial
  • When you inform us about changing your decision to buy the software, saying you have uninstalled it and are not going to use it without giving any particular reasons.
  • When reasons which prevent you from properly using our software are stated clearly on our official site (http://sickmarketing.com). (For example, if you request a refund due to the absence of features which we never claimed to provide and which are not listed in the feature list for our software).